Frequently Asked Questions

A domain name can have a maximum of 26 characters including the extensions (.info, .com etc.). A domain name can contain numbers, letters or dashes. A domain cannot start or end with a dash.

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Q4. How long does it take to register a domain name?

Usually it takes 1-2 business days?

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Q5. Can I access my domain name with or without "www" in front?

Yes, You will be able to access your domain address with or without the "www" in front of the domain name. e.g http://www.apexcel.info or http://apexcel.info. Which ever you prefer.

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Q6. Can I check domain name availability?

Yes. Use this link. Domain Availability

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Q7. Can I host foreign domain names?

We host domain from many countries around the world. The only limitations is that of domain registration(a few countries do not allow geographic domains to be hosted by the other country).

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Q8. Do you offer web design services?

Yes, we do offer web design services.Follow this link.Web Designing

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Q9. What are your technical support hours?

24 hours a day.

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Q10. What type of payment do you accept?

We accept Visa, Mastercard,Amercian Express, HDFC online banking and cheques drawn on Indian banks, Money orders, drafts and cash.

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Q11. I want to accept credit card through my website, can i do this on your server?

Yes,You will need to select a shopping cart and you will need to have merchant account with a bank.

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Q12. Do you keep backup of my website?

We do keep backup all the data on the servers. These backups are available for official use only if the entire server needs to be reloaded.

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Q13. Do you accept International orders?

Yes, from all over the world.

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Q14. How do I place my order?

There are two ways to pplace your order:

Go to Online Order and fill out our oredr form.
Call our sales department executives directly on the given number, +91-09419181597.

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Q15. Can I switch package once I've paid?

Yes, You may change or upgrade your package at anytime. Your old account balance will be credited to your new account.

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Q.16 What are the various types of databases APEXCEL Infomedia offers with its packages?

APEXCEL Infomedia affordable hosting plans come configured for MS Access/ MS SQL 2000 + ASP.However other databases can be provided on special orders.

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Q17. How long does it take to set-up a new account?

New accounts willusually taken from 1 to 18 hours from the time we receive your order. Once your account is set-up, you will be emailed your account login information (User ID, Password & FTP hostname) to help you get started. You can immediately start uploading files to your new web site.

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Q18. Can I compile programs written in C and C++ ?

No, due to the security issues invloved with allowing applications to be complied on the server we do not allow this.

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